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Q: What is the process of washing my pillow and where can I find the instructions?

A: Cold wash, low/no heat drying. You can find the instructions on the pillow tag.

Q: I like a contoured pillow. Will this give me support in my neck area?

A: These pillows are engineered to give you proper neck support without sacrificing comfort.

Q: Why do these pillows not get hot like many of the other pillows on the market?

A: The ventilated structure of the pillow pulls the heat out relieving hot spots.

Q: Who do I contact if I have a question regarding my product?

A: Please email for customer service.

frequently asked questions